Legal Notice

Last Updated: February 12, 2026

1. Company Information

2. Business Registration and Licensing

Route Limo is a licensed and insured transportation service provider specializing in premium limousine and chauffeur services. Our operations comply with all applicable local, state, and federal regulations governing passenger transportation services.

All vehicles in our fleet are regularly inspected, maintained, and insured according to industry standards and regulatory requirements. Our chauffeurs are professionally licensed, background-checked, and trained in customer service, safety protocols, and defensive driving techniques.

3. Regulatory Compliance

3.1 Transportation Regulations

We operate in compliance with all applicable transportation regulations, including but not limited to:

• Department of Transportation (DOT) regulations
• State and local transportation licensing requirements
• Commercial vehicle insurance and bonding requirements
• Driver licensing and certification standards
• Vehicle inspection and maintenance standards
• Accessibility requirements for passengers with disabilities

3.2 Telecommunications Compliance

Our communication services, including the use of Ring Central and other telecommunications platforms, comply with:

• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act for email communications
• Ring Central Telecommunications Compliance Review (TCR) approval requirements
• National Do Not Call Registry compliance
• State and local telemarketing regulations

4. Limitation of Liability

Route Limo maintains comprehensive commercial liability insurance as required by applicable laws. However, our liability is limited as follows:

• Service Delays: We are not liable for delays caused by traffic conditions, weather, accidents, road closures, or other circumstances beyond our reasonable control. While we strive to arrive on time, we cannot guarantee exact arrival times.
• Personal Property: We are not responsible for loss or damage to personal property left in vehicles. Passengers are advised to keep valuable items with them at all times.
• Third-Party Actions: We are not liable for the actions, errors, or omissions of third parties, including other drivers, traffic authorities, or service providers.
• Consequential Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, or business interruption.
• Maximum Liability: Our total liability for any claim, regardless of the theory of liability, shall not exceed the total amount paid by the customer for the specific service giving rise to the claim.

5. Intellectual Property Rights

All content on this website and our mobile application, including but not limited to text, graphics, logos, images, software, and audiovisual materials, is the property of Route Limo or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any content from our platform without our prior written consent, except as expressly permitted by these Terms or applicable law.

6. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Warranties of merchantability and fitness for a particular purpose
• Warranties regarding the accuracy, reliability, or availability of our Services
• Warranties that our Services will be uninterrupted, error-free, or secure
• Warranties regarding the quality, safety, or legality of third-party services or content

7. External Links

Our website and mobile application may contain links to third-party websites or services that are not owned or controlled by Route Limo. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Route Limo shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

8. Data Protection and Privacy

Route Limo is committed to protecting your personal information in accordance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy regulations.

For detailed information about how we collect, use, disclose, and protect your personal information, please refer to our Privacy Policy. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

9. Force Majeure

Route Limo shall not be liable for any failure or delay in performing its obligations under these Terms or providing Services due to circumstances beyond its reasonable control, including but not limited to:

• Natural disasters, extreme weather conditions, or acts of God
• War, terrorism, civil unrest, or government actions
• Labor strikes, work stoppages, or labor disputes
• Epidemics, pandemics, or public health emergencies
• Traffic accidents, road closures, or infrastructure failures
• Telecommunications, internet, or power failures
• Vehicle breakdowns or mechanical failures

10. Accessibility

Route Limo is committed to providing accessible transportation services to all passengers, including those with disabilities. We comply with the Americans with Disabilities Act (ADA) and other applicable accessibility requirements.

If you require accessible transportation services or have specific accessibility needs, please contact us in advance of your booking to ensure we can accommodate your requirements. We have accessible vehicles available upon request, subject to availability.

11. Consumer Rights

You have certain rights as a consumer, including but not limited to:

• The right to receive clear and accurate information about our services and pricing
• The right to cancel bookings in accordance with our cancellation policy
• The right to file complaints and receive prompt responses
• The right to request access to and correction of your personal information
• The right to opt-out of marketing communications

If you have concerns about our services or wish to exercise your consumer rights, please contact us at contact@routelimo.com or +1 (929) 813-4060.

12. Governing Law and Jurisdiction

This Legal Notice and any disputes arising from or relating to our Services shall be governed by and construed in accordance with the laws of the jurisdiction in which Route Limo operates, without regard to its conflict of law principles.

Any legal action or proceeding arising from or relating to this Legal Notice or our Services shall be brought exclusively in the courts of competent jurisdiction in the jurisdiction where Route Limo is located.

13. Changes to This Legal Notice

We reserve the right to modify this Legal Notice at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the modified Legal Notice.

We encourage you to review this Legal Notice periodically to stay informed about our legal practices and your rights and obligations.

14. Contact Information

For questions, concerns, or legal inquiries regarding this Legal Notice, please contact us:

This Legal Notice is provided for informational purposes only and does not constitute legal advice. For specific legal questions or concerns, please consult with qualified legal counsel.